Privacy Policy
Introduction
This Privacy Policy explains how Kohana Media (“Kohana Media,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit kohanamedia.com (the “Site”) or engage us for SEO and digital marketing services (the “Services”). By using the Site or the Services, you agree to the practices described in this Policy. If you do not agree, please do not use the Site.
Information We Collect
Information you provide directly, such as when you fill out a contact or quote form, sign up for a newsletter, or become a client: name, email address, phone number, company name, website URL, and any details you share about your business or project.
Information collected automatically when you visit the Site: IP address, browser type, device information, pages viewed, referring URL, and approximate location, typically collected via cookies and similar tracking technologies (see Section 4).
Information from client engagements: to perform SEO Services, we may access data from a Client’s own website, analytics accounts, search console, or advertising accounts, which the Client authorizes us to access for that purpose.
How We Use Your Information
We use the information we collect to: respond to inquiries and provide quotes; deliver and manage the SEO Services, including reporting on performance; operate, maintain, and improve the Site; send service-related communications and, where you’ve opted in, marketing emails or newsletters; understand how visitors use the Site; and comply with legal obligations. We do not use Client website or analytics data for any purpose other than performing the Services for that Client.
Cookies & Tracking Technologies
The Site uses cookies and similar technologies (such as web beacons and pixel tags) to recognize your browser, remember preferences, and understand how the Site is used. These may include essential cookies needed for the Site to function and analytics or advertising cookies used to measure traffic and tailor marketing. You can control cookies through your browser settings, including blocking or deleting them, though doing so may affect how the Site functions. Where required by law, we will request your consent before placing non-essential cookies.
Third-Party Services & Analytics
We use third-party tools to operate the Site and deliver the Services, which may include website analytics providers (such as Google Analytics), email or customer-relationship-management platforms, advertising or retargeting platforms, and SEO or marketing software. These providers may collect information directly through their own cookies or tracking technologies, subject to their own privacy policies. We encourage you to review those policies; we are not responsible for third parties’ independent data practices.
How We Share Information
We do not sell your personal information. We may share information with: service providers who perform functions on our behalf (hosting, analytics, email, payment processing) under confidentiality obligations; professional advisors (such as accountants or attorneys); authorities, when required by law, subpoena, or to protect our rights; and a successor entity in connection with a merger, acquisition, or sale of assets. Any such recipient is permitted to use the information only for the purpose for which it was shared.
Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this Policy, including maintaining business and tax records, complying with legal obligations, resolving disputes, and enforcing our agreements. Client data accessed as part of an SEO engagement is retained only as long as needed to perform the Services and for a reasonable period after an engagement ends, after which it is deleted or anonymized unless law requires longer retention.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security. If we become aware of a data breach affecting your personal information, we will notify you as required by applicable law.
Your Privacy Rights & Choices
Depending on where you live, you may have rights to: request access to the personal information we hold about you; request correction or deletion of that information; opt out of marketing communications (via the unsubscribe link in any email); and, for residents of California and other states with similar laws, request details about the categories of information collected and shared, and opt out of the “sale” or “sharing” of personal information (we do not sell personal information). To exercise any of these rights, contact us using the information in Section 12. We will respond within the timeframe required by applicable law. Our Site does not currently respond to browser “Do Not Track” signals.
Children's Privacy
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” at the top of this page reflects the most recent revision. We will post any material changes on this page, and your continued use of the Site after an update constitutes acceptance of the revised Policy.
Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at:
Kohana Media Email: [email protected]
Website: kohanamedia.com
Copyright – Kohana Media INC 2023